Get in Touch
Have questions about ErrorSnap? Need help getting started? Want to share feedback? We're here to help and would love to hear from you.
How Can We Help?
Choose the best way to reach us based on your needs.
Email Support
Get help with technical issues and general questions
support@errorsnap.io
Usually within 24 hours
Bug Reports
Found a bug? Help us fix it quickly
support@errorsnap.io
Priority response within 4 hours
Feature Requests
Share your ideas for new features
support@errorsnap.io
We review all suggestions weekly
License Issues
Need help with license activation or billing questions
support@errorsnap.io
Business hours response within 2 hours
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
Frequently Asked Questions
Quick answers to common questions. Can't find what you're looking for? Contact us directly.
How quickly can I get started with ErrorSnap?
Installation takes less than 30 seconds. Just download the extension, and you're ready to start capturing errors immediately - no setup required.
Is my data really private?
Absolutely. All processing happens locally in your browser. We never see, store, or have access to your error data, screenshots, or any sensitive information.
Can I integrate with my existing tools?
Yes! ErrorSnap works seamlessly with Jira, Discord, Slack, Microsoft Teams, and more. Share errors directly to your existing workflows.
Do you offer enterprise support?
Yes, we provide dedicated enterprise support with SLA guarantees, custom training, and priority assistance for teams and organizations.